National Bank to Mpesa/Airtel Money Transaction Charges

The free bank-to-mobile wallet transaction era is now done and banks will now add fees to any bank-to-mobile transaction starting from Ksh 101. In this article, we highlight the new charges from National Bank to Mpesa/Airtel Money.

The charges were reinstated on the 1st of January 2023 after CBK waived the charges in March 2020 following the Covid-19 pandemic. The move was to promote a cashless mode of payment that was aimed at reducing the rate of infection.

Kenyans ended up adopting the process and a huge number have been enjoying these services at zero cost. However, despite the services being so good banks haven’t been making a profit as they are supposed to.

National Bank being of the biggest financial institutions in Kenya, has adopted the directives of the Central Bank of Kenya and it has informed its esteemed customers that the bank has already reinstated the bank-to-mobile transaction charges.

However, despite CBK announcing the reinstatement of the fees it didn’t actually give directives on the cost of each transaction. But since different banks have different policies, the charges are different depending on the bank. Others have increased the previous charges while others have increased the charges by a smaller margin.

National Bank to Mpesa Charges

National Bank to Mpesa Charges

Below are the charges for National Bank, from bank to mobile,

Amount in Ksh                                            Charges in Ksh 

1-100                                                                   0

101-500                                                              10

501-1000                                                            12

1001-1500                                                          14

1501-2000                                                          23                                                               

2501-3500                                                          33                                   

3501-5000                                                          43                               

5001-7500                                                          55

7501-20,000                                                       60

20,001-150,000                                                  67

National Bank to Airtel Money

Amount in Ksh                                             Charges in Ksh

1-100                                                                 0

101-500                                                            11

501-1000                                                          13

1001-1500                                                        20

1501-2000                                                        25

2501-3500                                                        35

3501-5000                                                        45

5001-7500                                                        55

7501-20,000                                                     60

20,001-150,000                                                65

Please note, the above charges only apply to the National Bank to Mpesa/Airtel Money. In case you don’t have a National bank account and you wish to open one, the account opening process is very fast and you can use your mobile phone.

On your mobile phone, dial *625# and then follow the prompts to have an active account.

What Are the Benefits of having a National Bank Account?

  1. Access your bank account remotely, request a mini-statement, and view your balance anytime
  2. Easy fund transfer from bank to mobile
  3. Easy bill payments
  4. 5.5% interest on your account balance.
  5. Easy airtime purchase for all networks.

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