How To Become A Safaricom Supplier

Are you wondering how to make an extra buck in these hard economic times? This is how you can become a Safaricom supplier in a simple way. You can become a Safaricom agent and make good fortunes out of your dealership with Safaricom.

Safaricom collaborates with competent and innovative suppliers to supply goods and provide services in mutually beneficial and long-term relationships based on equity, mutual respect, and honesty.

Prior to engagement, those wishing to become Safaricom suppliers must pass a transparent pre-qualification process.

Prospective Supplier Evaluation Criteria

  • Offerings of relevant products and services.
  • Capacity and competence in the relevant areas, including licenses and accreditations required for the supply category.
  • Financial resources to conduct business in the desired category.
  • Compliance with various legal, insurance, and regulatory aspects of their respective business.
  • The extent to which prospective suppliers have policies that facilitate business.

How to Become a Supplier for Safaricom

1. Potential suppliers must complete the pre-qualification process and register on Safaricom’s Prospective Supplier Registration Portal at

2. Once you’ve accessed the prospective supplier registration portal, fill in the required information. You will be asked to provide the following information:

  • Registration and tax information for your business.
  • Contact information.
  • Directorship/shareholding.
  • References for business.
  • Goods and services.

3. After filling out the necessary information, you must attach the mandatory documents listed below (scan digital copies).

  • Company information. a description of your company’s nature, history, organization, and capabilities.
  • Certificate of registration for a business.
  • Certificate of Tax Compliance (where applicable).
  • PIN number certification (for Kenyan companies).

Safaricom will evaluate your expression of interest and decide whether to invite your company to take part in the prequalification process, which will include the following criteria:

  • Potential conflict of interest
  • Litigation and probity
  • Experience in business
  • Financial capability
  • Health and Safety
  • Licensing and certification
  • Insurance
  • Management policies, such as codes of conduct, are present.

Read How to Buy Safaricom Shares Through M-Pesa

Contacts for Safaricom

Customer Service Representatives

Prepay: Call 100 for free, SMS 100 for free, or dial +254 722 002 100. (chargeable).

Customer service can be reached at